February 22, 2016 (DALLAS) – How often do you get to streamline sales, increase productivity of yourpeople in the field, provide an outstanding customer experience and embrace a “green” philosophy allwith one piece of technology?
That’s what the eContract mobile app does for companies in Monitronics’ Authorized Dealer Program. Using eContract, dealers can quickly complete an electronic version of each contract in the customer’s home on an iPad or Android tablet. A PDF copy is then sent instantly to the company and the customer, drastically reducing the need for paperwork.
eContract also utilizes DocuSign technology, which adds another layer of security for transactions and makes the app that much easier for dealers to use.
“eContract has always been a powerful tool for our dealers,” said Bruce Mungiguerra, Senior Vice President of Operations for Monitronics. “We’re constantly looking for new ways to help our dealers provide a positive customer experience, especially in the current competitive environment. We will continue to add functionality that benefits both the dealer and the customer, making eContract that much more valuable as a resource.”
Dallas-based American Defense Systems is part of Monitronics’ dealer network, and owner Curtis Kindred understands the importance of anything that makes life easier for his sales reps.
“Getting the contract as soon as the sale is done is much better than having to wait a day or two, waiting for the rep to turn around and get it ready for funding,” Kindred said. “For our customers, it’s much easier to find paperwork within an e-mail rather than having to file it, organize it and then dig for it whenever it might be needed.”
About Monitronics International, Inc.
A subsidiary of Ascent Capital Group, Inc. (NASDAQ: ASCMA), Monitronics is one of the nation’s largest and fastest- growing home security alarm monitoring companies. Monitronics provides monitored home and business security system services to over 1 million residential customers and commercial client accounts through its network ofindependent Authorized Dealers in the U.S., Canada and Puerto Rico.
