Video alarms help police prioritize response

Police implementing prioritized response polices to reduce false alarms, increase capture rate


"Our sales people, overall, do a very good job, but we know there is a percentage or an element of people that will exploit priority dispatch," he said. "They will walk in with a customer, tell them 'if you upgrade to video we guarantee the police will get here quicker' and maybe that's true in some cases, but I think we better be honest and genuine with the specific circumstances. There is nothing wrong with a sales opportunity, but we better not abuse that. I would like to see us kind of self-police and make sure we approach this properly and professionally, and if we do, I believe police departments are going to be very excited about the opportunities we present them with to take more of these bad guys off the street."