Video Surveillance Reality Check: Part 4

[Editor's Note: SecurityInfoWatch.com asked four industry notables to blow away the hype, roll up their sleeves, get their hands dirty and not pull any punches when it comes to where they see the video surveillance industry today. The result was honest, open takes on our business. Their columns will be appearing consecutively on SecurityInfoWatch.com. Part 1 featured Bosch's Dr. Bob Banerjee. Part 2 featured the ideas of Ari Erenthal of products distributor B&H Photo Video in New York. Part 3 featured Guy Apple from NVT. In subsequent parts, each written by a different guest columnist, we'll continue to link all these stories together and promote the heck out of them on the site (all will appear on the "columns and features" segment of our Video Surveillance section; click the "products" navigation drop down and choose "video surveillance"). We hope we stir up some feelings. The comments area is open, so share your perspectives, too!]

What sells in outdoor IP wireless video surveillance?

The question should really be "What hasn't been sold?" It seems that the space is filled with wireless companies promising the sun and the moon. The biggest challenges are not the interference or throughput; it's the technologies that overpromised and under-delivered. It's also the integrators who -- let's be honest -- bought into the vendors' hype and embarked on wireless video surveillance projects without proper wireless expertise and product knowledge.

Slim Margin of Error

Compared to wired IP video installations, wireless deployments provide a much slimmer margin of error. Just a critical oversight or an effort to save a few bucks can undermine an entire project. One of most common ones is specifying antennas that aren't even manufacturer-approved. You can have a flawless design, a great set of equipment, but the install will be toast if the antennas do not match the specifications that the manufacturer requires. The first two questions out of our tech support engineers' mouths are always (1) have you done a site survey; and (2) are you using the recommended antennas? (Site surveys are a whole other tale of woe. Integrators may not specify a formal site survey under the misguided assumption that a budgetary estimate they received from their presales personnel - which are sometimes based on Google maps -- is a "site survey.")

Vendors, integrators and especially the end-customers do not like to dwell on these deployments, of course. It's embarrassing to have wasted your company's or taxpayers' money on a project that does not work. We (as technology providers) cannot refer to these past "issues" even though we were brought in as a second or even third vendor to fix prior problems.

Public Safety as a "Safe Haven"?

Many wireless providers are now setting their sights on public safety. Even during the recession, these projects continue to get funded; you need security even when budgets are tight, right? Homeland security funding continues to flow, and the Fed's stimulus measures are expected to make an impact soon.

The rush to public safety is understandable, but success there can hardly happen overnight. The reality is that municipal video security projects take months, if not a couple of years, to get off the ground. Grant applications have to be written, budgets appropriated, projects reviewed by city councils and public safety commissions, mounting locations secured, access to power arranged, etc. (Power can be the Achilles' heel of a deployment, especially if the municipality does not own the light poles where cameras are to be deployed.) On a positive note, the installation itself is possibly the least painful or protracted part of the process; that's where wireless really shines; no trenches to dig, streets to close, or sidewalks to bring up to code.

Lingering Doubts

There's still some mistrust within the general customer population that wireless is not secure, that it can be 'jammed', you get limited of throughput, and so on. The industry is to a certain extent responsible for this attitude. There are no true standards in the wireless world; one vendor's equipment can perform entirely differently than the other's, even if both are saying "optimized for video" or "mesh capability." The Trust-But-Verify approach is definitely required at all stages of your technology selection process.

Once fiber or cable is in the ground you know it's there, and wired infrastructure has standard performance over a specified distance. (To be fair to wireless, fiber can be cut either accidentally, such as during construction, or maliciously.) With wireless, however, your system is operating in a dynamic, changing environment -- whether seasonal (i.e. foliage, a wireless installer's arch enemy); construction (a new building may block your line of sight); or RF (a new system is put up in the area by someone else). All of these contingencies need to be accounted for to ensure that the system that works great during the acceptance test performs as specified 3, 6 or 12 months down the road.

So What Does Sell?

All this caution aside, let's look at what sells and what you should be looking for in your wireless technology of choice for video surveillance applications.

  • First and foremost, verifiable successes in the field. Even then, make sure that that a satisfied customer you are talking to has a similarly sized deployment. Wireless often has challenges scaling; a technology doing a good job with a dozen of cameras may not scale up to 25 or 50 cameras.
  • Capacity, capacity, capacity. Everybody wants to put more cameras on the network, or add megapixel, high-definition (HD) or thermal imaging cameras. Keep in mind that a single top-of-the-line megapixel camera may require as much as 35 Mbps of throughput.
  • Multi-hop capability, which allows you to go around obstructions, to depend less on wired or wireless backhaul, or to get around the limitations of point-to-multi-point systems. Ask the question of what if you cannot get access to rooftops for your base station units?

What is Hype Rather Than Reality?

  • Theoretical radio data rates. Several vendors I know are fond of supplying theoretical data rates in their press and promotional materials; as a rule of thumb, these numbers translate to 30 percent to 50 percent of real-world throughput.
  • Professional-grade video surveillance over cellular data service or Wi-Fi access points. Yes, it may work in certain deployments that do not require real-time connectivity or are okay with intermittent, "best effort delivery," but generally you can forget about high-quality, real-time video over these technologies.
  • Fixed WiMAX for video surveillance. Performance numbers are hard to come by, although it appears that 20-30 Mbps is typical (often the theoretical data rate is 70 Mbps), divided by the number of subscriber units (WiMAX is a point-to-multi-point technology). Mobile WiMAX as a 4G technology -- such as deployed by Sprint/Clearwire in a few major markets -- typically delivers 3-4 Mbps downstream and 1 Mbps upstream throughput. 1 Mbps may be enough for 1 or 2 covert cameras where quality or 100 percent availability is not an issue, but it is not a fit for a large-scale, professional video surveillance install.

What is bunk?

  • Wireless is not secure.
  • Wireless cannot deliver the performance needed.
  • Anybody can do wireless - just throw the gear up on poles.

With the right combination of technology and integrator's skill, wireless will work beautifully. Wireless can be frustrating, but when it does work, "wow" and "you can achieve this quality over wireless?" is what you are likely to hear. I'm going to leave off on this positive note. And what should you expect from your wireless vendors? Perhaps they should stop "selling" and start delivering.

About the author: Ksenia Coffman is a marketing manager for Firetide and is responsible for Firetide's marketing strategy and technology solution partnerships. Coffman's articles on wireless infrastructure appeared in various publications. An ASIS member, Coffman is a frequent speaker at industry events. She can be reached at kcoffman@firetide.com.

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