Eye on video: Are you ready to outsource?

Why outsourcing video surveillance is a smart business strategy


(The only upfront investment needed is the locally installed network camera which streams video back to the hosted video service provider over the Internet. Image courtesy of Axis Communications.)

Choosing the Right Outsourcing Partner

Once a security manager chooses the path of outsourcing surveillance, the next question is whether to rely on a single partner to host the video as well as monitor the cameras or divide the task between two separate providers. When choosing an outsourcing partner, a security manager needs to consider several factors:

  • What is the core competency of the partner you are considering? Is it monitoring, hosting or both?
  • What is the guaranteed uptime and availability of the system? What is its redundancy?
  • What other customers does the provider support and will they provide references?
  • How scalable is the provider's system - i.e. number of video streams and customers currently being monitored and the future capacity of their system?

Changing the Way Security Operates

Hosted video services and central monitoring are already beginning to change the way video surveillance is implemented and managed. By outsourcing these elements, security departments will be able to spend more time on the core competencies that add value to the companies they serve.

And by better managing the finances of the company, reducing capital expenditures and moving more costs to the operations side of the equation, many organizations can get through these tough economic times with increased profitability.

About the author: Fredrik Nilsson is General Manager of the Americas for Axis Communications and author of the book Intelligent Network Video. He is a frequent contributor to Security Technology Executive magazine (where this column also appeared in the May 2010 issue), and his exclusive "Eye on Video" series is available at SecurityInfoWatch.com.

CAPTIONS
Golf Mill: Monitoring the video live, or after incidents, is a core competency for some security departments, but not for others.
Image courtesy of Golf Mill Shopping Center.

Hughes: The only upfront investment needed is the locally installed network camera which streams video back to the hosted video service provider over the Internet.
Image courtesy of Axis Communications.