Alongside his work as a sales manager at ADT, he started working with the CARE program, which was a precursor to the Security Industry Alarm Coalition. Bill Moody (a retired ADT vice president who worked with CARE and then SIAC) and Larry Dischert of (ADT) convinced the leadership of ADT to have Jon move into a role as an industry liaison. "Now I don't sell alarms, and I don't install, but I do look out for issues in the industry, for ADT and for SIAC."
As part of current his industry liaison work with ADT and SIAC, Sargent also serves on the advisory committee of the California Department of Consumer Affairs in its Bureau of Security and Investigative Services (BSIS) Division. The BSIS handles licensing for California alarm companies, their employees, as well as security guards, private investigators and repossession agents. Sargent's efforts seem to be working.
Sargent, a member of the California Peace Officers Association and the International Association of Chiefs of Police, says he feels like the relationship between law enforcement and the alarm industry is much better today than it once was.
"We have to look at the cities that seem to be getting hit the hardest, the ones that have lost funding and tax resources," said Sargent of his current work, "and we have to let them know that we have some methods and procedures that they can put in place so that alarms don't become such a big issue for them. We also have to recognize the issues that law enforcement face. The number one issue for law enforcement is terrorism. The second is violent crime, and next to that are drugs and gangs. Alarms are this little tiny thing way over here. It's not the big deal that people think it is. [Alarm response] is manageable and cost effective when you do it right, and now in 2010, from SIAC, we can show this in a proven track record. Some cities have managed to cut false alarms in half, and some even up to 80 percent. At the same time they have provided cost recovery either through the alarm permit or false alarm fees that have helped manage the program."