At the Frontline: Kendall-Jackson security chief Shirley Pierini

Former ASIS president discusses the unique challenges behind keeping one of world’s largest wine makers safe

We have safety programs that are specific to each of the facilities. For example, in the vineyards, each employee that drives an ATV must go through a training to drive that ATV and they must refresh that every year. People in the distribution center must go through forklift training. Employees are not allowed to drink on the job, but to avoid having a safety issue with someone drinking on the job; the owner provides free wine to every employee. When they go into tasting rooms, employees are not charged to taste the wine. That all goes back to safety, because there is no one at any position in the company that feels like they have to jeopardize their job by tasting the wine.
How do you utilize and integrate traditional security solutions into your organization?
We’ve implemented cameras into the distribution centers, but what I did was go out and look at all 14 (facilities) that we have right now and specifically looked at cameras and access controls, photo IDs to see who was getting in and how they were getting in. How are we identifying employees who should be there or shouldn’t be there? But again, looking at cameras specifically, because that’s what shows our products going in the trucks. I did that and I found that all but two of our locations are well (covered with cameras). We have now gone back and retrofitted (one of the facilities) with cameras, even though we intend on moving out of that location at the end of the year.