Typically, the full video surveillance feeds are stored at a client's site, but the specific video clips related to events at a customer's site will be recorded and stored at the monitoring center's secure location; in some cases it could be stored for up to six months. The benefit of this is that even if that local recording unit at the customer's facility is damaged or stolen, the valuable video associated with a security threat remains available because it has been protected off site.
In summary, a user's investment in a video surveillance system can be significantly leveraged though the use of remote guarding by a professional monitoring center. In some cases, users will find that remote video monitoring can eliminate the need for on-site guards, particularly in cases where the physical location (remote structures such as cell towers, pumping stations, etc.) makes regular guard visits or full-time guarding impractical. In other cases, remote guarding can supplement and enhance the use of on-site guards by reducing the number of guards required. Users find that they can redeploy these guards for more efficient usage, and they can also use the video monitoring to improve response time for guards by rapidly directing them to the exact location of a threat.
About the author: Jerry Cordasco is vice president of operations for G4S Video Monitoring Support and Data Center. In his role, Jerry works closely with G4S Wackenhut Guard Services Division to help the company embrace technology and work together to form a technology based solution for the US security market. Previously he served as President and CEO of Compass Technologies, and his history in the security industry includes serving at InfoGraphic Systems (later part of GE Security) and Siemens. He has been active in SIA, ASIS and NFPA.