Don’t Neglect Key Performance Indicators

We have mentioned balanced scorecards and key performance indicators (KPI) in this space in the past, but it is useful to occasionally revisit these concepts because they can be so much a part of a corporate management business strategy. In our corner...

George Campbell is emeritus faculty of the Security Executive Council (SEC) and former CSO of Fidelity Investments. His book, “Measures and Metrics in Corporate Security,” may be purchased through the SEC Web site. The SEC is a risk mitigation research and services organization for senior security and risk executives. In partnership with its research arm, the Security Leadership Research Institute, the Council is dedicated to developing tools that help lower the cost of security programs and establishing security as a recognized value center. For more information about the Council, visit

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