One of the most important ways to improve your crisis management plan is to practice. The familiarity with the plan brought about by practice will enable your team to come to quick decisions about crisis responses and be able to efficiently access the resources necessary to protect the organizational assets, both staff and capital. In next month's issue, I'll discuss how to organize and conduct an effective crisis management exercise and how to use the resulting information to improve your program.
Randall R. Nason, PE, CPP is a corporate vice president and manager of the Security Consulting Group at C.H. Guernsey & Co. His experience spans a broad spectrum of the security profession including threat assessment, vulnerability analysis and master plan development through complete system design and construction management.