For those of you who may not be familiar with the name Mike Miller, I’m sure you’ll come to know it quickly. Miller is the former treasurer and current president-elect of the National Burglar and Fire Alarm Association (NBFAA), as well as vice president of Moon Security Services, Pasco, Wash. He grew up in the alarm industry and began working for Moon Security at the age of 11.
Miller has been diligently preparing to make an impact when he takes over as president of the NBFAA July 1. He will step in and take the reigns from a gentleman who needs no fancy introduction: George Gunning. As Miller humbly remarked, “If I can do half the job George has done in two years, I will be a great president. I have the utmost respect for George. He has championed NBFAA causes in the areas of the Federal Apprenticeship Program and was instrumental in launching the Electronic Security Expo (ESX). George has that hard New York edge and blunt sense of humor, but is a big teddy bear once you get to know him.”
Miller’s vision for NBFAA is to continue the legacy that George and other past presidents have begun, as well as make certain that the NBFAA is a financially viable organization that continues to bring value to its members. “Our members already know that we are good stewards of the dollars. We help them grow their business in terms of revenue and we assist them in keeping expenses and liabilities down,” he explained.
An area where Miller wants to focus is training and he would like to see the National Training School (NTS) strengthened. “We need to double our training in order to double the impact to our members,” he said. Through his own involvement with the Washington State Burglar & Fire Alarm Association beginning in 1992, he has seen Moon Security’s business boom.
Miller sees volunteerism and dedication as keys to success, enabling members to network with their peers. Networking builds trust and the NBFAA is currently working to build its relationships and strategic partnerships with the Central Station Alarm Association (CSAA) as well as the Security Industry Association (SIA).
What the future holds
The NBFAA would like to build a new facility in Dallas with a state-of-the-art training center, as well as a museum filled with products and photos that trace back the industry’s rich history and roots, said Miller, also noting that the alarm industry is linked to many other industries and businesses that ‘drive’ America every day.
Miller also pledges continued government relations efforts, noting that the Government Relations Committee has had great success in endeavors for the association’s members. He also wants to see continued emphasis on public relations efforts that reach out to consumers who are, of course, the ultimate end-users of alarm systems. And finally, he intends to continue support for associate members and organizations like SIAC, Affinity Programs, AIREF and their research projects.
Family business finds success
Miller is extremely grateful to his mother, Ruth Ann Pound, who has been the president of Moon Security for over 50 years; his wife Debby for her continued support and encouragement as they celebrate their 30th anniversary; as well as his entire family. Moon Security is truly a family business, with nine active members involved in day-to-day operations. Without his family’s support, Miller acknowledges that he would not be able to step up and tackle this great challenge and opportunity as he becomes president of NBFAA.