With Nextiva, the Port of Los Angeles is able to collect vast amounts of information and provide security and emergency management staff with timely intelligence about events of genuine importance. "We have been extremely impressed with the open architecture and the willingness of Verint engineers to provide SDKs to help work with other technologies," Farrell says. The Port uses Nextiva's enterprise-class video security platform to help increase situational awareness, improve emergency preparedness and response, and expedite investigations.
"Another issue with situational awareness is having a good GIS system," Farrell explains. In 2007-2008, Port Police began to assess and implement GIS (geographic information system) technology in support of its security initiatives. Several departments at the Port were leveraging various GIS systems, and officials wanted to ensure that consistent data was obtained without duplicating and wasting resources. The Port turned to NorthSouth GIS LLC to provide customized geospatial data of the port and surrounding lands.
The GPS data is made available on an enterprise GIS system accessible to all internal port users. Mission-critical GIS information is used for situational and domain awareness in the Threat Detection Center, as well as on handheld devices in the field - providing information such as the geographic location of critical infrastructure facilities, underground drainage and diagrams of storm water run-off systems.
Integrated with Nextiva's Video Management software and third-party cameras, officials at the Port are able to leverage the enterprise GIS system so that personnel in the Threat Detection Center can pinpoint locations of their first responders in the field while having a complete view of activities. Through the use of this innovative GIS technology, integrated with the security platform, the Port has increased its ability to make the right decisions faster.
In addition, the Port searched for a solution that would support field personnel in responding to real-time emergency situations and provide the right information to the right people at the right time. In 2010, the Port deployed the RealityVision solution from RealityMobile. Integrated with Nextiva, RealityVision delivers clear transmission of high-quality images to any authorized smart phone or handheld computer. This innovative solution ensures that an officer can view real-time images between the field and the Threat Detection Center. Additionally, the GPS tagging capabilities enable the Port to actively view the location of vehicles and vessels to optimize the deployment of personnel and assets.
"As officers arrive on a scene, they can actually see real-time video on their smart phone or handheld computer, so they know what is happening and not to run into the danger zone," Farrell says. "They can then use this information to make an intelligent decision as to where to deploy, or what actions to take first."
Video Surveillance Management
In a world economy that depends on the safe and efficient flow of goods, maintaining the port's security is critical to the nation's commerce. "We know through intelligence data that the ports of our nation are vulnerable to terrorist attacks," Farrell says. "If the Port of Los Angeles and Port of Long Beach were to shut down for just one day, the cost to our economy would be approximately $1 billion in commerce."
Because of this potential impact, the Port needs to rely on the most innovative and cutting-edge technology in the market. Utilizing Nextiva's Video Management software, the Port can easily integrate with other technology vendors to manage the large, geographically-distributed video operations more efficiently and cost-effectively. Further, Nextiva's single- and multi-port encoders and decoders combine low cost of ownership with video encoding technology for superior imagery and optimal bandwidth utilization.
For the Port of Los Angeles, Nextiva Analytics enhance situational awareness around its properties and transforms what used to be a manual, resource-intensive operation to an efficient, accurate, automated process. The Port leverages Nextiva Analytics to secure its expansive waterfront and perimeters by creating custom detection rules that secure tangible and virtual perimeters or borders. "We use the analytic capabilities of Nextiva to identify vessels that stray into small areas, or violate entry into restricted zones," Farrell explains. "With the alarm features, we can identify vessels that loiter and immediately dispatch marine police to investigate suspicious activity."