According to Morgan, Pelco’s goals for 2010 involve adding Webinars for people in the field. These work especially well for their training that does not need a lot of hands-on work. Pelco has also been experimenting with a new technology they call “equipment pods” that allows their customers in the field to remotely connect (via the Internet) to the Pelco equipment in Clovis for training purposes. This allows the person in the field to test and setup the equipment and not necessarily have it at their location.
Connie Moorhead is the president of The CMOOR Group and founder of SecurityCEU.com based in Louisville, Ky.