Consider this — a worker is seated comfortably, facing forward with a monitor slightly below eye level, with no reflected glare on the screen, at an arm’s length from the monitor. If the monitor resolution is insufficient to display the necessary data clearly, then no amount of eye straining, leaning forward or other actions will let that worker be effective.
Making the Right Choice
Ergonomic factors include important physical elements, but a more complete system view also includes perceptual and cognitive elements. Security executives that are planning or contemplating new installations can improve the effectiveness of those installations by taking care to consider ergonomic issues in the planning stages.
The physical elements of ergonomics can be addressed by including these factors in the physical design and purchase process. For example, choosing security furniture with adequate under-desk clearance, adjustable chairs and flexible monitor mounting will go a long way toward meeting the range of positioning that will accommodate most users.
Working with a vendor that has software that includes real room dimensions, obstructions, windows and doors will remove more surprises and help to avoid situations where adjustments will hamper workers’ effectiveness.
And lastly, make sure that any planning takes into account the type and style of displayed content to be sure that the resolution, number and position of the displays will be sufficient to enable workers to act effectively.