Telephone Demeanor Matters

Talk to your customers and every decision maker and often. Find out the challenges they are facing in their business and learn what their goals are and how you can help them be successful through the services you provide.


Kathy Pabst Robshaw is the president & founder of Telephone Effectiveness Co. (TEC), Fla. For more information, please contact her at Kathy@telephoneeffectiveness.com.