News: October

Up to the Minute Standards Info The Security Industry Standards Council (SISC) has overwhelmingly passed the Central Station Alarm Association's Standards Committee's CS-V-01 Alarm Verification and Notification Procedures standard. CS-V-01 has...

Making Membership More Accessible
The Open Security Exchange (OSE), a cross-industry forum dedicated to delivering best practices guidelines in the area of security management and vendor-neutral interoperability specifications for physical and cyber security systems, is making significant changes to its membership structure. OSE is a introducing a $5000 annual membership category, designed to make it easy for any company with a desire to play an active role with defining interoperability specifications and best practices to become an OSE member.

"The strength of the OSE lies in its ability to attract member companies of all sizes and from a number of backgrounds," says Eric Maurice, chairman and executive director of the Open Security Exchange.

Sorry, Charley!
was the key to Micro Key Software's ability to beat the first of Florida's four recent hurricanes.

Once Brenda Judy, general manager, received word that Hurricane Charley had changed course and was heading for central Florida, she and other key staff put their emergency plan into action.

"In an emergency situation, our services become as critical as that of our UL central station customers. When our customers have a situation calling for our technical support, they need assistance now. The minute we heard that the storm might come our way, we started calling all our central station customers on Friday, before the storm hit, to alert them of a possible emergency and to explain our emergency procedures. Within twelve hours after the storm, we had our employees contacting customers informing them that our office was without power or phone service, but our emergency technical support plan was in place should their need arise," Judy explains.

Every Micro Key Software employee had suffered some damage from the storm, but that didn't dampen their spirits. Management devised a plan to re-route critical services to pre-determined remote locations.

By doing this, Micro Key's customers had technical support even though Micro Key's office was without power or phones. Having put together a plan prior to the storm kept Micro Key running and able to support their clients during this disastrous time.

Makin' The Move
Affiliated Services, Inc., (ASI), has moved into a larger, new corporate headquarters in Severna Park, MD. The new headquarters is located at 411 Ritchie Highway. For additional information, visit


22-27 - CSAA 2004 Annual Meeting, Westin Resort & Villas in St. John, USVI. For the preliminary schedule of events, meeting registration form and additional information, visit

27-29 - BISEC (Buenos Aires Int?l Security and Safety Exhibit and Congress, Blue Pavilion and Access Hall, ?La Rural? Palermo Fair Center, Buenos Aires, Argentina. For more information, visit

3-4 - International Security Conference East, Jacob Javits Convention Center, New York City, NY. For more information, visit

6-8-International Security Conference West, Sands Expo and Convention Center, Las Vegas, NV. For more information, visit

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