Ziggi's Coffee House Turns to Envysion Video to Ensure Top-Notch Customer Service and Safety for Employees

Dec. 6, 2007

LOUISVILLE, Colo., Dec. 6 /PRNewswire/ -- Envysion(TM) Inc., a provider of web-based video management for surveillance and operational improvement, today announced that Ziggi's Coffee House of Longmont has selected Envysion as its exclusive video provider. Envysion's video service helps ensure security and operational excellence by allowing Ziggi's management to remotely monitor the business at any time via the Internet.

Envysion Video is a web-based video management service that enables business owners to view live and recorded video of their operations from any web-enabled PC. As a hosted, subscription-based service, Envysion Video provides the same high-end features to small businesses like Ziggi's as it does to large customers with hundreds of locations -- without a complicated installation and integration process. "Envysion Video helps small businesses to better understand and improve their operations by enabling them to easily view, search and share video," said Matt Steinfort, Envysion's president and COO.

With the Envysion Video system in place, Ziggi's management can log on to the Envysion website and access cameras strategically positioned in their historic Main Street building. They can tell whether customers are being greeted promptly and served high-quality beverages made using consistent processes. The system also functions as a security backup for the company's young employees in the evening hours.

"We keep a computer in our kitchen at home and keep one eye on the business in the evening," explained Brandon Knudsen , who co-owns Ziggi's with his wife Camrin. "It's also great to review recorded video on the Envysion system and track who was working and what our actual sales were during a given time," he added.

Like most small business owners, Brandon and Camrin spend a lot of hours at their business, making sure that it is run to their satisfaction. The Envysion system allows them the freedom to spend some time away from the coffee house and still maintain their standards. "The purpose of the system isn't to catch my employees doing something wrong, but rather to reveal those individuals who are doing their job well so I can replicate it and help make Ziggi's become even more successful," said Knudsen.

About Ziggi's Coffee House

Founded in 2004 and located in a 19th-century brick storefront in downtown Longmont, Colorado, Ziggi's provides a wide variety of specialty coffees, free wireless Internet and a relaxing and inviting atmosphere. Owners Brandon and Camrin Knudsen are passionate about making Ziggi's a warm and welcoming refuge that offers a premium level of quality and consistency for their customers. Their efforts have paid off as a local survey ranked Ziggi's as one of the area's best and most inviting places to read a good book, catch up with friends or enjoy a cup of espresso.

About Envysion

Envysion provides a web-based video management service that enables organizations to leverage remote video to improve performance and productivity. Offered as a Software-as-a-Service, Envysion Video provides a highly scalable, low-risk alternative for customers looking to transition from traditional surveillance-only video systems to a more strategic, web-based management tool. Target markets include restaurants, hospitality, retail, financial services, telecom and education. To learn more about Envysion, visit http://www.envysion.com.

SOURCE Envysion Inc.

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