CSC Receives Eagle Task Order From Department of Homeland Security

EL SEGUNDO, Calif., Nov. 8 /PRNewswire-FirstCall/ -- Computer Sciences Corporation (NYSE: CSC) announced today that it has been awarded a task order to provide technical and process support services for the Information and Customer Service Division...


EL SEGUNDO, Calif., Nov. 8 /PRNewswire-FirstCall/ -- Computer Sciences Corporation (NYSE: CSC) announced today that it has been awarded a task order to provide technical and process support services for the Information and Customer Service Division (ICSD) of the U.S. Citizenship and Immigration Services (USCIS) within the U.S. Department of Homeland Security (DHS). CSC estimates the value of the task order, which has a six-month base period and four one-year options, to be $34 million if all options are exercised. The task order is awarded under the Enterprise Acquisition Gateway for Leading Edge Solutions (EAGLE) contract. The value of this task order was included in CSC's Sept. 27, 2006 , news release detailing previously unannounced federal contract awards for the second quarter of fiscal 2007.

Under the terms of the task, CSC will support the ICSD's National Customer Service Center (NCSC), which provides nationwide assistance to customers calling within the United States about immigration services and benefits. The task order includes seven separate sections encompassing business process improvements, studies and analysis, information technology (IT), enterprise communications, a local office initiative, a customer relationship interface system and support of the Eastern Telephone Center, located in New York City .

"To successfully manage approximately 32,000 calls each day, the National Customer Service Center requires efficient and accurate support services," said James W. Sheaffer, president of CSC's North American Public Sector business unit. "CSC is pleased to provide the USCIS with innovative solutions that help deliver information and assistance on immigration services and benefits for their customers."

The NCSC provides basic eligibility and filing requirements, guidance and limited case-specific information via a toll-free number. The Center addresses customer questions in English and Spanish via an interactive voice response system, live customer service representatives and immigration information officers. Teaming with CSC is Irving Burton Associates Inc. of Falls Church, Va.

The objective of the DHS EAGLE program is to provide a full range of IT services, technical and management expertise and solution-related enabling products.

About CSC

Computer Sciences Corporation is a leading global IT services company. CSC's mission is to provide customers in industry and government with solutions crafted to meet their specific challenges and enable them to profit from the advanced use of technology.

With approximately 87,000 employees, CSC provides innovative solutions for customers around the world by applying leading technologies and CSC's own advanced capabilities. These include systems design and integration; IT and business process outsourcing; applications software development; Web and application hosting; and management consulting. Headquartered in El Segundo, Calif., CSC reported revenue of $14.9 billion for the 12 months ended March 30, 2007 . For more information, visit the company's Web site at http://www.csc.com.

SOURCE Computer Sciences Corporation