COPPELL, Texas, Oct. 17 /PRNewswire/ -- In January of 2007, Shared Technologies Inc. unveiled a comprehensive strategy for delivering security and management solutions for converged voice and data environments. As a key component of that evolving strategy, Shared Technologies today announces the acquisition of Communication Management Services (CMS).
Located in Richardson, Texas, CMS is a full-service provider of outsourced IT services including network management and monitoring solutions for small-to-Mid size service providers and enterprises. CMS' 24x7x365 network performance and management services include network surveillance, fault & incident reporting, problem resolution, performance and configuration management, escalation management and detailed management reporting. CMS enables its customers to maintain the highest customer satisfaction levels by keeping their revenue generating and mission critical networks running smoothly.
"The carrier grade quality that CMS has developed in providing wholesale carrier network operations combined with our layerX systems and security management platform will provide Shared Technologies with an extremely powerful portfolio of support services for our enterprise customers," said Tony Parella, President and CEO for Shared Technologies.
Glenn Means , Chief Operating Officer for Shared Technologies added, "As Voice over IP and Unified Communications continue to blur the lines between the internal network and traditional IT environments, as well as the carrier based and enterprise environments, it is imperative that we offer comprehensive solutions encompassing performance and security management across our customer's total infrastructure. The existing CMS infrastructure today, provides us an ideal platform for delivering potential hosted solutions to our customers in the future."
About Shared Technologies
Founded in 1974, Shared Technologies is a recognized national total solutions provider and supplier of converged and IP telephony technology to the national enterprise business community. Shared Technologies is a privately held corporation, based in Coppell, Texas, operating in forty-eight markets in the United States . For more information about Shared Technologies, visit http://www.sharedtechnologies.com.
About Communication Management Services (CMS)
CMS is a full-service provider of outsourced network management and monitoring solutions for small-to-mid size telco service providers and Enterprises. For more information about CMS, visit http://www.cmsnoc.com
SOURCE Shared Technologies Inc.