Case Study: Securing DHL's Warehouse Operations in Sweden

Bewator implements integrated video surveillance, intrusion, access and fire at DHL warehouse

When 4.2 million customers rely on you to fulfill more than 1 billion shipments every year, you had better ensure that your security is the best. The solution for DHL Solutions Orebro warehouse in Sweden was a unique system that fully integrates intruder alarms, access control and fire warning systems, not to mention personal attack alarms and environmental functions such as lighting.

Further integration of a video surveillance system using more than 120 cameras brings the Orebro facility one step closer to being internationally certified as a high security warehouse - without compromising the movement of people or consignments, 24/7.


The maxim "think global, act local" could have been invented for the world's No 1 logistics company, DHL. Were it minded to, it could boast of global expertise in express, air and ocean freight, overland transport and logistics solutions, in all of which it is the market leader globally. Yet on the local level it has more than 160 000 employees working for businesses in 220 countries. Taken together, DHL combines worldwide coverage with an in-depth understanding of local markets.

Some 4.2 million customers entrust more than 1 billion shipments every year to DHL, and naturally security is paramount, locally and globally.

Take Sweden, where DHL, following its merger with Danzas ASG in 2003, now employs 4.000 people in some 70 offices, terminals and stations. At the centre of operations - and in the centre of Sweden - is the impressive warehouse facility of approximately 60.000 square meters at Orebro, about 300 km east of the capital, Stockholm. Half of Sweden's population live or work within 20 miles of Orebro, and Norway's capital Oslo is a mere 30 miles away. Road, rail and air links to DHL's facilities at Orebro are excellent.

Daily operations at Orebro include numerous deliveries in and out of the facility, supervised by 180 full-time and hundreds of part-time employees.

Of course, security is paramount, even though maintaining high standards of security when movements in and out are so frequent might, to the casual observer, seem challenging.

Securing Orebro

To secure the Orebro facility, DHL opted for a unique integrated security system from the Access Security specialist, Bewator. The Bewator 2010 system, which protects the entire facility, replaced the previous access system in October 2004, as part of DHL's goal to certify Orebro to international standards. Fully integrating intruder alarm, access control, video management and fire warning systems, Bewator 2010 technology controls access to 150 doors equipped with Bewator card readers, and monitors nearly 900 alarm points.

The full integration of different functions such as access control, alarm systems and video surveillance was key to DHL's choice of the Bewator 2010 system, as was the fact that DHL receives service and support from the installer as well as Bewator - a significant advantage.

The 2010 system allows centralised control and surveillance of one or more buildings and enables end-users to monitor, act upon and follow up all security-related issues. Other built-in security functions include personal attack alarms and environmental alarms.

Wider functions include environmental management such as heating, lighting and ventilation. Yet such is the system's focus that, if required, a single security-cleared operator can control all the functions of the 2010 from a single PC. Furthermore, its ready-integrated design means that, with minimal extra wiring, new functionality can easily be added.

Integrated video surveillance

Impressive as it is, Bewator's 2010 security system at Orebro was further enhanced with the integration of a video surveillance system. Footage from more than 120 cameras is linked to the 2010 system and managed using Bewator's advanced digital video management system, Eventys. The result of combining Eventys with 2010 is a complete control and surveillance solution.

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