Emergency Planning and Preparedness for Corporate Offices: Part 1
Planning guidelines for corporate offices and commercial real estate corporations
__Have you identified known communications "voids" either internally within your organization or externally with outside public and private agencies?
SUPPLIES/EQUIPMENT/FACILITIES
__Did you use a requirements-based analysis to determine supplies and equipment required for your emergency preparedness plan?
__Have you identified primary and alternate responsibility for ordering, storing, maintaining and distributing supplies and equipment?
__Have you identified all ancillary items needed to maintain and/or operate supplies and equipment?
__Do you have contractual mechanisms in place for rapid procurement of items required during an emergency, but not stocked? (For example: additional fuel, food/water, etc.).
__Do you have memorandums of agreement in place for use of privately owned facilities?
__Do you have quick access to neighborhood maps and CAD diagrams for all of your properties?
EMERGENCY OPERATIONS CENTER (EOC)
__From where will you manage emergencies at the corporate level?
__Who, realistically, can be expected to participate in corporate emergency management?
__Have you determined EOC functions?
__Have you determined EOC staffing?
__Have you determined EOC activation criteria? Activation authority?
__Have you articulated requirements for partial and full activation?
__Have you identified communications requirements for EOC?
__Have you identified primary and alternate EOC locations?
__Have you identified supplies/equipment requirements for EOC?
__Have you determined length of shifts for EOC staffing?
__Have you identified liaison/staffing requirements for any public and private agencies for representation in your EOC?
__Have you accounted for human needs (water, food, personal hygiene, sleep, break) for your EOC?
__What are the minimum power requirements to operate your primary and alternate EOCs? What are your sources of back-up power?
__Who is responsible for maintaining the EOCs?
__How often do you practice EOC activation?
__How often do you conduct EOC exercises?
__What types of charts, maps, graphic and visual aids do you require in your EOC?
TRANSPORTATION
__If you have sufficient transportation assets which can be used during an emergency, have you identified all assets available?
__Have you identified primary and alternate drivers/operators for each vehicle?
__Have you developed clear instructions for vehicle pick-up and dispatch?
__Do you have a plan to "lock down" vehicles immediately upon an emergency, so as to ensure their availability for use?
__Have you designated the authority to dispatch or recall vehicles during an emergency?
__Do you keep a spare set of vehicle keys at a central location to be used if necessary during an emergency?
__For operators who may have to operate equipment under duress (contamination, smoke, etc.), have they been trained to operate with required equipment?
__Have you designated dedicated vehicles to transport senior corporate officials?
TENANT CONSIDERATIONS
__What is your strategy to keep other tenants apprised of your emergency preparedness initiatives?
__How do you communicate with tenants before an emergency? During an emergency?
__What guidance have you given to areas/regions and/or properties/buildings for notification of tenants during emergencies?
__To what level do you standardize building announcements to tenants?
__What legal considerations are involved when notifying tenants?
__How can tenants participate in the emergency preparedness planning process?
MEDIA RELATIONS/PUBLIC INFORMATION
__Have you developed a public information strategy?
__Have you developed a media relations strategy?
__Have you developed a media response plan?
__Have you developed policies for who may and may not discuss the emergency with the media?
__Have all personnel designated to provide information to the media been trained?
PROGRAM SUSTAINMENT
__How often is your preparedness plan reviewed and updated?
__How often do you conduct exercises? Tabletop? Decision making? Rehearsals? Drills? Who are the participants?
__How often are unannounced plan activations conducted? By whom?





