Success Story: A Platform to Build On

A robust video surveillance system pays dividends for St. Vincent Medical Center and the surrounding Connecticut community

St. Vincent Medical Center is located in the heart of Bridgeport, the most populated city in Connecticut. With its geographically dispersed facilities, the main campus and offsite facilities welcome a steady stream of visitors from volunteers and residents to vendors, students and staff. Monitoring the daily number of people located throughout the campus grounds can be an overwhelming task for security personnel. Relying on the most sophisticated security system is the key to safeguarding the facilities around the clock.

St. Vincent’s officials understand the importance of security on its campus. Over the past several years, the security platform at St. Vincent has evolved to a feature-rich system able to accommodate business challenges.

When Director of Safety and Security Joe Laveneziana first joined St. Vincent’s Medical Center, he outlined three key security objectives to improve overall safety on campus: a technology-driven solution that will help minimize security personnel and staff; improvement of key performance indicators such as a quick response to potentially dangerous situations and investigative support for litigious cases; and aid in preventing crime in and around the hospital’s neighboring areas. “When I first began, there was an initial priority to build an infrastructure that would leverage our existing access control with video surveillance,” Laveneziana explains.

Construction of a new parking garage began in 2009, and with this new infrastructure, there was a need for upgraded surveillance that could connect wireless devices to cameras, enabling video transmission back to the central hub. “With a legacy system in place, we looked at newer technologies that could be easily leveraged for future upgrade initiatives,” Laveneziana says.

Laveneziana and his team selected Verint’s Nextiva Video Management software (VMS) to help monitor the new parking facility as well as locations throughout the campus from a central monitoring hub. The VMS platform provides St. Vincent’s with the ability to streamline video management functions and make sense of vast amounts of data collected by cameras and other business systems. The software captures high-quality video images from analog and IP cameras, quickly recalls live and recorded video for investigations, and provides a scalable, open platform for future system expansion.

Viewing live and recorded video is extremely important for security departments that rely on technology, rather than security staff, to monitor an extensive campus. However, the VMS is just a fraction of the overall system — recently, St. Vincent’s upgraded the VMS in conjunction with the installation of Nextiva S5000 series IP megapixel cameras. With more than 150 cameras on campus, the IP cameras deliver high-definition video up to 2 megapixels in resolution. Multi-streaming technology enables security staff to customize compression formats to meet specific surveillance requirements with efficient bandwidth management.

“The cameras provide us more coverage on campus with one camera,” Laveneziana says. “We are pleased with the level of detail provided for forensic purposes.” The cameras use Nextiva’s centralized device administration, system-wide device monitoring, and intelligent video distribution to make security initiatives more manageable. Plus, the IP cameras can be deployed side-by-side with analog cameras using Verint video servers.

St. Vincent’s initially deployed Nextiva’s S1708e encoders — 8-port video encoders with dual stream, MPEG-4 SP video and 4CIF/30fps — for the large-scale environment. By providing on-board analytics, the encoders analyze images at the point of capture, eliminating the need to send all video to centralized servers for analysis, thus reducing network bandwidth, storage and server requirements while providing accurate image analysis.

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