Watch out for Security Poachers

Poaching is alive and well in the security industry and it's an old practice of switching accounts; it's plain stealing.

The current industry vernacular refers to poaching as “slamming.” To me, that’s a term from the long-distance industry referring to unscrupulous practices of sales reps slamming the phone on a customer following their verbal agreement to switch long distance carriers. That’s not quite what we’re talking about here and I don’t like the reference. Frankly, much of this is plain old stealing customers. Let’s call it what it is.



Eric Pritchard is a partner in Kleinbard Bell & Brecker LLP, Philadelphia. This column does not constitute legal advice; contact an attorney who specializes in the industry with specific questions.