Providing security for facilities with multiple locations can be complicated. Often faced with numerous challenges that extend beyond technology and standardization with a single solution platform, those providing security at multiple locations must address company culture, budget issues and how to future-proof technology.
Many other elements need to be taken into consideration when it comes to providing security at multi-site facilities. Advancements in security technologies and higher expectations being placed on corporate security professionals also have an impact.
The multi-facility security task can be very daunting: Coordinate a security program that spans dozens — sometimes hundreds — of locations across North America. What’s a corporate security director to do? Here are some guidelines on how to assess the situation and tackle the task.
The Value of Standardization
Should your company standardize on the types of security systems it deploys? This is perhaps one of the biggest questions security directors are faced with today. Several years ago, it was fairly common for companies to have one brand of access control system for an office in Omaha, Neb., but yet another type of access control system for the office in Los Angeles. It was not uncommon for a company to allow the decision making process to be made at the local level. As a result, a local office or security manager would hire the local systems integrator, who installs their own preferred line of products. This ends up creating a disjointed security system with incompatible systems across multiple locations.
In recent years, large companies have been standardizing on the equipment they install and beginning the migration to a single solution for video and access control systems. The reason is simple: Taking a standardized approach can lower the overall cost of a system because of the volume of product purchased. As you purchase more products, the less expensive it should be. Also, installing the same brand of access control system across multiple locations enables single-card access for salespeople and senior management who may travel to several locations. This also eliminates the need to carry and keep track of multiple access control cards.
Taking a single approach on an access control system also provides the corporate security director with the ability to manage employee access privileges through a single interface, instead of needing to make multiple changes on several different systems. Obviously, it is easier to review data and security issues on a corporate level when running a single report instead of having to review multiple reports. And, when a manufacturer upgrades access control software, the upgrade and new features can be implemented company-wide.
Rural Office vs. City Office Mentality
There have been two schools of thought on how to secure an office located in a rural area vs. an office in a large city. Generally, the prevailing opinion in the smaller field office is that security is not a necessity. The crime rate may be low in the area, or there are very few employees coming and going from the building compared to the home office in a large, metropolitan area. But security, even at an outlying facility, is extremely important — remember that security is not just about protecting assets, but also about protecting the corporate brand and providing liability protection.
When a corporate office establishes security standards based on risk, it can help a smaller field office understand the overall need for security that goes beyond an intrusion system and eliminate the feeling that Big Brother is watching. One example would be a standard for data room security, so that every data room or closet has a card reader and a surveillance camera associated with it. Another scenario could be that all perimeter doors have a card reader, a surveillance camera and an intercom system. By specifically listing the security requirements for such locations, corporations can help ensure a security program is accepted and implemented.