Supply Chain Security: 10 Best Practices

How to enhance your supply chain security

7. Moving cargo is safe cargo. Drivers should be routed so that there are minimal stops and in the shortest distances possible. Reduce overnight stays and limit them to secured lots. Truck stops are notorious for cargo theft so get to know the hot spots and educate your fleet on their locations.

8. Be visible. A full trailer of cargo can represent a potential loss of $100K-$500K if the product is food or electronics — the top two items stolen nationally, according to Freight Watch. Cargo thieves love trailers with minimal markings. A trailer with small or no markings can be repainted quickly after being stolen and be back on the road in no time. Trailers with full side markings and markings on the roof are harder to cover, and roof markings can be tracked from the air by law enforcement to speed recovery of stolen trailers.

9. E-bay can be your friend. Many warehouse items and items stolen from trailers are sold on eBay, Craigslist and other electronic auction sites. eBay has become an ally to asset protection with its PROACT program partnering with retailers to fight fraudulent auctions and license infringement. They can help by tracking payment information through Paypal to help you build more solid cases.

10. Trust but verify. Vendors are often overlooked as a potential for loss. We trust our business partners to operate in an ethical way to take care of our needs, but vendors in the supply chain can cause losses in a variety of ways. Incoming shipments can have vacant spaces in the center of pallets where product is missing but not visible. Those pallets then get charged as if they were full of product and not discovered until it is picked for delivery. Other vendors cause losses due to over-billing, fraudulent bills, or collusion with warehouse associates.


Don Hill, CFI, manages the Loss Prevention and Risk Management Departments at Americold Logistics in Atlanta, the third party logistics provider for the Kroger supply chain in Georgia, Alabama, Tennessee, and South Carolina. He has more than 20 years experience in retail & risk management, LP and investigations.