Others chime in on best practices
Our who’s who of America’s Fastest Growing Systems Integrators is quite a selective list, and others who made the top 50 shared some of their best practices to growth. Here is a selection of those practices from the Fast50:
Security Networks (no.8)—Security Networks has developed and executed an innovative business model that is highly efficient and focused and allows for expansion nationally and beyond, according to Rich Perry, chief executive officer. “Providing our affiliates with quality products on the leading edge of technology to keep up with the demand of the tech-savvy customer has allowed for a broader customer base. Our relationship with our affiliates and the spirit of partnership we have developed with them has continued to attract more quality affiliates and is the main component to our growth. Along with our commitment to customer service and exceeding customer expectations, we have sustained such growth since the inception of our affiliate funding program.”
X7 (no. 9)—X7 considers itself to be the “special forces of security integration,” said Derek Radoski, CPP and vice president. “Our team is highly trained, tightly knit, lightning fast and well versed on the systems that we are deploying. X7 operates in a land of battle ships that are too slow and cumbersome to turn their attention and resources to a customer’s needs or project. X7 agility allows us man to man to have better account representative, project managers, engineers and technicians than any large organization. The large organizations have become the clumsy dinosaurs of the industry and X7 is a meteor of change that will force the evolution of the security industry.”
Netronix Integration (no. 10)—The San Jose-based company attributed its growth and success to its employees, hiring excellent team members with a singular goal of customer satisfaction. This ‘can do’ attitude sets us apart from most of our competition, said Steve Piechota, vice president. “Training is critical,” he continued. “Netronix believes that our people will be most efficient if they know what they are doing. To that end, we provide ongoing training and certification classes to both field and office personnel.” In addition, Piechota said that the company supports “best of breed” in access control, IP video, intercom, intrusion and integration products. “This means we have minimum issues with our installations, less downtime for our clients and thus satisfied customers. We don’t carry every brand, just the best for every application,” he said.
American Defense Systems (no. 11)—“We attribute our fast growth to the value we place in our customer service, as well as our team members,” said Curtis Kindred, chief executive officer of the Dallas based company. “We strive each day to deliver the best possible service level by investing in our people, our processes and our product knowledge. Focusing on these three core values is the key to showing our commitment to excellence every day,” Kindred said.
Iron Sky (no. 13)—“We attribute our fast growth to our exclusive focus on municipal clients,” said Keith Drummond, president and chief executive officer. “Law enforcement agencies are tasked with enormous responsibilities and limited resources and physical security manufacturers and integrators have not given them solutions that address their unique challenges. Iron Sky was built from the ground up todesign and deploy video surveillance, license plate recognition and wireless solutions specific to the law enforcement market and our clients constantly refer us to their peers,” he said.