RMR: Remember the Little Things

Will your customers stay or go? You decide.


In addition, extreme temperature sensors in central living areas can keep homeowners aware of drastic changes in temperature. Customers on extended leave from their home, or who own vacation properties, will appreciate layers of notification. For instance, when a homeowner is away, the system can be programed to send a message if temperatures in the home are rising. This alert may indicate a malfunction in the HVAC system so homeowners can take action to address a potential problem and avoid costly repairs.

 

Early Detection

Most customers are open to the opportunity to discuss how they can add additional fire safety protection to his or her property. Simple integration of detection automation capabilities enable a home’s security system to detect when smoke is present, which triggers an alarm and communicates HVAC systems to shut down. This can slow how quickly smoke spreads from a fire source to other areas of a home, giving the family additional time to exit. The reverse protection is possible in the case of harmful gas detection, such as carbon monoxide. Early detection sensors that pick up traces of carbon monoxide will cause HVAC units to kick in and disperse the gases, in addition to setting off an alarm alerting persons to immediately exit the premises.

These days, homeowner customers are busier than ever. In the summer, they look forward to a chance to relax and enjoy vacation or time off. As always, dealers must stay one step ahead of customers and the competition to offer simple end-to-end solutions that provide homeowners with sought-after convenience, extended protection and life safety.

Just be sure to remember all of those “ends.” Touchscreens and apps are crucial, but so are the sensors. Getting creative in customer offerings can very well be the difference between whether you retain that customer or struggle to get his or her business back.

These days, homeowner customers are busier than ever. In the summer, they look forward to a chance to relax and enjoy vacation or time off. As always, dealers must stay one step ahead of customers and the competition by offering simple, end-to-end solutions that provide homeowners with sought-after convenience, extended protection and life safety.

Just be sure to remember all of those “ends.” Touchscreens and apps are crucial, but so are sensors. Getting creative in what you offer customers can be the difference in whether you retain that customer or struggle to try to get his or her business back.

 

 

Chris Ciervo is a senior product marketing manager for sensor development at Honeywell HSPA.