The final point is a no-brainer, but it is sometimes taken for granted — make sure you have a strong contract to protect your business in the event of a problem. And make sure it is a contract that is reviewed by your business’s legal counsel. It is easy to assume what the legalese is saying, but there can be some state-related issues or loopholes that could spell trouble. All it takes is one “gotcha” for your business to be in a world of hurt and the vendor to be off the hook.
If you do your homework up front you will make more informed decisions when selecting the right IT integrator for your business. Once you establish the relationship, it will be as much up to you to keep things running for a good long-term relationship. Once you find the right integrator, though, you won’t regret your efforts.
Kevin Beaver is an independent information security consultant, keynote speaker and expert witness with Atlanta-based Principle Logic LLC where he specializes in performing independent information security assessments. He has authored/co-authored seven books on information security including “Hacking for Dummies” and “Hacking Wireless Networks for Dummies” (Wiley). He is also the creator of the Security On Wheels information security audio books and blog providing security learning for IT professionals on the go. He can be reached at firstname.lastname@example.org.