Identity Management is the firewall for physical access at airports

Virtual open accessibility makes protecting secured areas even more difficult


The more complications that exists in any system, the harder it is to monitor and understand, and more importantly, respond to anomalous incidents. There are many ways a unified PIAM software solution for airport identity management can uncomplicate the process, boost overall operational efficiency, and lower cost while achieving a higher security level and meeting regulatory requirements.

Unified PIAM software solutions can leverage an existing live scan solution and automatically submit applicants' information for automation of security threat assessment (STA) results and notification of criminal history records checks (CHRC) ready for review. It can also monitor airport workers' STA status in real-time and tie it to activation of an electronic airport badge.

This software also enables operators to set prices for employer interactions for direct billing or regular invoicing of charges such as badging, background checks, penalties, violations, lost assets (keys, cards, etc.), training, etc. Automating these processes can recoup transactions that would not be cost-effective to process manually. 

Related to compliance monitoring, PIAM software can generate reports on an as-needed basis (nightly, weekly, monthly and on-demand) in the format required by the Transportation Security Clearinghouse and other channel service providers. It can also provide real-time auditing capabilities, eliminating the need for manual audits. Another benefit is that changing systems, processes, and directives can be easily adapted in a software environment. Previous investment in business policies and operations is not lost if a system changes.

Software can replace off-line, non-automated processes, which are also not scalable and do not enable the automated compilation of information. These solutions can solve various airport pain-points and combine the needed elements of low cost, customer service, and security/compliance. Off-the-shelf software solutions can streamline and automate each airport’s operational processes.

Standardization reduces complexity. Reduced complexity allows for better control, better information, and faster response times. By applying tools that can streamline workflows, automate processes and integrate disparate systems, we can reduce insider risks associated with manual, error-prone systems and practices, provide an environment for 100 percent compliance, increase operational efficiencies, and reduce costs.

With a unified PIAM software solution in place, multiple software systems can be managed through a single web-based database, and provide a holistic approach that  combines global identity with compliance and risk assessment. Benefits include greater efficiency, lower costs, and proactive management of regulatory compliance – and safer airports for everyone.

About the Author:

Andy Kuchel is the VP Business Development for Quantum Secure.