Inovonics develops best practices for Enterprise Mobile Duress solutions

Framework comprised of customer input from deployment of company’s ‘Radius’ solution


2). Take a Holistic Approach By Extending Physical and Logical Security Solutions Beyond Physical Asset Protection -  An overall security plan for most facilities includes various blends of access control, video monitoring and intrusion detection. An EMD strategy augments current physical and logical security practices and systems, as well as existing security response protocols, by identifying the location, incident type and response needed in alert messages. EMD is a critical part of a comprehensive security strategy, strengthening that plan by adding an additional layer of protection focused specifically on the safety of highly mobile people within and around buildings and campus environments.

3). Extend Coverage Beyond High-Risk Areas - EMD systems need to cover any number of individuals at one time, in a commercial, public or academic setting. EMD becomes most effective when implemented across departments, entire campuses, or even multi-site locations to accommodate the mobility of today’s workforce working collectively to reduce the risk of incident by creating a coverage area that’s all inclusive. 

4). Embrace “Fit-for-Purpose” Enterprise-grade Wireless for Duress Systems - Life safety requires the utmost in reliability and performance. Make sure the wireless infrastructure used is interference-hardened, properly suited for security applications – supervised, battery backed-up, etc., and scalable to encompass the growing needs of an organization or institution and capable of delivering prioritized duress messages in a timely, uncompromising manner. 

5). Establish Policies and Procedures- Implementing an EMD system requires organizations to: develop policies and procedures to educate and train staff on the expanded role EMD plays in a security ecosystem; conduct ongoing education regarding when and how to use an EMD system to ensure successful threat identification and response; and, work to align the enterprise around response protocol, which may range from assistance from nearby staff members to a fully armed police or security detail. Also, to develop the “muscle memory” in those who may initiate an alarm as well as those responding, regular training and situational awareness should complement any EMD system deployment. 

6). Remember the Individual Who’s on the Frontline - As security professionals, we are trained to think about risk reduction, complex security systems integration and response protocol, but none of this is effective if the individual who’s on the front line isn’t a part of the process.  These are folks who benefit most from EMD and have the greatest impact on its effectiveness.  It is important to consider their work flow, comfort, concerns and most importantly, participation in any EMD deployment.

7). Make EMD and Integrated Security a Top-level Organizational Strategy - Enterprise Mobile Duress should integrate into business operations and help drive continuous improvements. It must provide system administrators the ability to survey and analyze events, such as the number, type, severity and location of duress calls, as well as response metrics to invite operational improvements that align the entire organization toward a common goal of increased personal safety and the elimination of workplace violence.

Inovonics recently announced that Radius has been installed at Exempla Saint Joseph Hospital in Denver. Banghart described this deployment, which is the company’s first in Colorado, as a “partnering project.”

“It gives us an opportunity to partner with a community health partner… and we’ve got a project to help with the future,” Banghart explained. “Not only does it raise awareness about the issue of workplace violence, specifically around hospitals, but it also gives us a couple of partners to work with as we develop future generations of this product.”