Thus, it is crucial to embrace the technologies and services that, by experience, you know will work in the healthcare environment — video surveillance, access control and panic buttons, for example. Another expanding area for technology in healthcare is asset tracking. “Integrators are starting to sell RFID products that identify patients and equipment,” Scaglione says. “That is a big issue in healthcare, and a number of hospitals across the country — large and small — have bought these systems to track both patients and equipment. If they buy 30 wheelchairs, for example, they want to make sure that 30 wheelchairs stay in the hospital.”
Also, be sure to offer solutions that can aid healthcare security departments in being more efficient in their quest to “trim the fat.” That means emerging technologies like video analytics and intelligent systems should easily find a permanent home in healthcare. “Continuing to fine tune intelligent systems would be helpful,” Hollier says. “We all still struggle with reducing false alarms — I know I do with the alarm overload in our central monitoring station. If integrators could find ways to reduce nuisance alarms and to make those systems smarter, it would create less burden on the dispatchers and folks working in those centers.”
Most of all, rest assured that sooner or later, the healthcare market will take a turn for the better; and if you wait until then to jump on the bandwagon, it will likely have already passed you by.