Securetech, No. 34 “First, create a partnership for growth with your staff,” explains Carmen Lozada, Operations Manager. “Second, stay ahead of the trends and keep a tuned ear to your customer’s needs so you can match the right solution to the right customer. Finally, continue to provide impeccable service after the sale.”
Tech Systems Inc., No. 36 “Establish a set of core values and align every goal you have with those values,” explains owner Darryl Keeler. “Go after the business that is healthy for your company — growing too fast or selling the wrong service at the wrong price can cost you a lot more down the road.”
Southeastern Security Professionals LLC, No. 40 “In the security industry, everyone knows everyone — maintaining a good reputation is critical for continued success and growth,” says Chao Chen, VP of Operations.
Daytona Broadband LLC, No. 42 “Offer affordable support programs to all customers and provide one PM visit quarterly to keep in touch with customers,” says owner Ron Poulin. “Get seriously into IP systems — as the prices continue to drop, IP camera systems are the future, as analog is quickly fading out.”
Select Security, No. 44 “With all of the competition, and more big players entering each day, you need to figure out what makes you different and focus on that,” says Marketing Manager Joseph Mitton. “With the buy-anything-at-anytime attitude that the Internet has fostered, you really need to identify why your customers chose to do business with you and incorporate that message into your company.”
Sentinel Security Solutions Inc., No. 47 “Keep your customers engaged through interactive products so they are constantly reminded of how much they need and use their systems,” says President & Founder Justin Sherbon. “Stay on the forefront of the newest cutting edge technology so you are not left behind.”
Universal Protection Security Systems, No. 50 “Recognize that with change and evolution in our industry are opportunities,” says Ty Richmond, President of Security Systems & Technology and National Accounts. “Service and client satisfaction are always key to success but there is no doubt our industry is in a state of major technical change that will create a new landscape of possibilities and players.”
Best Practices of the Fast50
To what does each Fast50 firm attribute their rapid growth? Here’s a look at some of the best practices that got them there:
System Development Integration LLC (SDI), No. 15 “SDI attributes our strong growth to our unique blend of physical security and IT expertise,” says Jeremy Howard, Senior VP of vertical markets. “Our teams are outstanding on the security side, but also in the IT aspects — network infrastructure, mobile, managed services and cloud solutions.”
Sigma Surveillance Inc. dba STS360, No. 16 “Recognize that every single day you must continue to earn the trust a customer has put in you by providing the right solutions to meet their needs with a high return on investment and stellar back-end support,” explains Jessica Clark, Chief Operating Officer.
Convergint Technologies, No. 17 “Our growth begins with the quality of colleagues that we hire and develop,” explains VP of Security Tony Varco. “Second, we have incredible technology partners and a clear, forward-looking vision of not only the type of company we want to be, but also the specific strategies needed for us to attain our goals. Lastly, we have experienced extremely low colleague turnover, which has allowed us to stick to our vision.”
Surveillance Systems Integration, No. 18 (tie) “The magic lies within our people,” says President Michael T. Flowers. “Our highly trained team makes designing and installing some of the largest network video surveillance systems in the world look simple.”
Netech, No. 18 (tie) “What sets Netech apart is the flexibility that comes from being a privately held, debt-free company with 17 years of proven success,” says Rick Zimmerman, Director of Physical Security. “We are committed to protect our culture of being customer-focused, hiring the best and brightest talent, a spirit of entrepreneurism ‘go-for-it attitude,’ and conducting business with integrity and conservative values.”