Baltimore Leverages PSIM Solution to Ensure Day-to-Day and Event Security

PSIM software integrates 1500 security cameras and connects nearly 50 agencies in one unified command center


Success Stories

Here are a few examples of how Baltimore has successfully used the PSIM software to monitor and manage situations:

  • The City’s cameras caught a stabbing on video. Using the PSIM software, the Baltimore Police Department (BPD) was able to track quickly the suspect’s movements, apprehending him before further crime and injury could occur.
  • Recently the City of Baltimore held its single largest event, with more than one million attendees over 25 miles, to celebrate the bicentennial of the War of 1812. With more than one million attendees spread out over 25 miles, the event included 20 Tall Ships from countries across the globe, 10 Navy Gray Hull auxiliary ships, Blue Angels flyovers and more. Throughout the festivities, the City used the VidSys PSIM software to manage the 662 cameras and connect the nearly 50 involved agencies into one, unified command center. When a storm arose, the command center operator was able to engage a separate application through the PSIM software to pinpoint how much more there was to move attendees to safety. Working with law enforcement officials and loudspeakers the operators were able to alert the crowds to take shelter in pre-identified locations.
  • When a pleasure boat issued a distress call, intelligence from the VidSys software platform correlated information coming in from radar and helicopters to find the boat and it’s overboard passengers —ultimately saving all four lives.


The Results

Rather than a first responder acting and reporting back once on-scene, whole departments are able to obtain and share information simultaneously so that operators or incident command can make critical resource allocation and response decisions in route to the situation. The results of this proactive approach to security are seen in everything from personnel deployment during major event, disaster and emergency response scenarios to traffic rerouting and traffic light changes for incidents such as water main breaks, fi res, sinkholes and motor vehicle accidents.

By providing a single, unified view of all physical security and communication technologies, the VidSys PSIM software makes it possible for agencies and officials to track, prepare for and respond to developing situations as, or even before, they occur and quickly mitigate them to minimize impact. In addition, the ability to scale the system allows more agencies to participate, improving the overall capability, amounting to something that has much more value than the sum of its parts.

Lieutenant Samuel Hood, Director of Law Enforcement Operations, sums it up nicely saying, “Using VidSys PSIM allows us to take a proactive approach to security. We’re able to help stop situations before they occur and mitigate them quickly when they happen.”


The Future

In emergencies, time is critical and the effectiveness of the response can be the difference between safety and disaster, life or death. The VidSys PSIM software helps establish standard operating procedures and step-by-step instructions based on best practices and organizational policies and tools to resolve situations faster, smarter and more cost-effectively. By eliminating the guess work, the city can quickly – and appropriately – identify potential threatening situations and ensure safe, effective responses, reducing costly errors.

The city is actively working to utilize the PSIM software state-wide. Growing on the successful City of Baltimore deployment, the State of Maryland is in the process of updating its CAD 911 system to enable a massive effort that integrates platforms statewide onto a single platform. The integration will use the VidSys PSIM software to streamline information into one common operating picture for use by more than 50 different agencies (e.g. State Highway, hospitals, Stadium Authority, helicopter patrol fleet, etc.).

This will allow operators across the State to work seamlessly, knowing when, where, and how best to respond to any given situation by leveraging real-time intelligence and data sharing.