Comcast: HomePoint phone service not to be used with home security systems

ATLANTA, Dec. 7, 2009 - According to a statement released Monday by the Electronic Security Association, telecommunications provider Comcast is warning dealers not to install home security systems with its HomePoint telephone service.

Comcast is including a notice with an attached sticker with each of its HomePoint devices, which states that it does not support the automatic dialing function of home security systems.

Dealers or technicians who encounter a HomePoint device with the sticker during installation or maintenance are asked to contact Mike Clancy at 215-286-4113 or via e-mail at michael_clancy@cable.comcast.com.
 

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