Alarm monitoring company Monitronics was recently recognized by the False Alarm Reduction Association (FARA) with its Industry False Alarm Reduction Achievement Award.
Though the implementation of several major programs beginning in August 2010, Monitronics was able to reduce false alarms from 0.67 percent to 0.5 percent, according to a statement issued by the company.
A group consisting of public safety officials, industry peers and alarm association representatives from across the U.S. and Canada selected Monitronics for the award.
"One of our industry’s basic challenges is false alarms. Our ultimate goal is to positively impact how quickly emergency responders can reach victims during actual emergencies. The fact that FARA recognizes our efforts is an honor," said Monitronics Central Station Director Mary Jensby. "Our programs only work if every single member of our team is on board, that’s why this award represents our entire company and not just one person."
The company said that it plans to continue working public safety officials and its customers to reduce false alarms