Retail solutions provider Checkpoint Systems announced this week that its Retail Monitoring Center has received the Central Station Alarm Association's "Five Diamond Certification."
Checkpoint's Retail Monitoring Center provides around-the-clock service and is the only one of its kind in the nation dedicated exclusively to the needs of retailers, according to a statement issued by the company.
To receive this honor, station operators had to achieve proficiency in the CSAA's Online Operator Training Course, a comprehensive set of courses that cover nearly all phases of central station communications. Of the more than 2,700 central stations operating in the U.S., fewer than 150 of them have achieved this certification.
"Our retail customers have to manage large chains of stores across the country," said Per Levin, Checkpoint's worldwide president, shrink management solutions. "Incorporating decades of expertise in helping retailers fight shrink, Checkpoint's Retail Monitoring Center is solely focused on their specific needs. For instance, the Center not only notifies staff when alarm conditions occur but can also highlight operational exceptions, such as the unauthorized opening of a receiving dock door, enabling staff to take preemptive actions to avoid loss. What makes our service unique is our deep understanding of large-scale retail operations."