RFI Security-San Jose renews CSAA 'Five Diamond Certification'

The Central Station Alarm Association (CSAA) announced this week that RFI Security has renewed its "Five Diamond Certification" for its monitoring center located in San Jose, Calif.

To receive this honor, station operators had to achieve proficiency in the CSAA’s Online Operator Training Course, a comprehensive set of courses that cover nearly all phases of central station communications, according to a statement issued by the association.

Of the more than 2,700 central stations operating in the U.S., less than a hundred of them have achieved this certification.