The Protection Bureau-Exton renews CSAA 'Five Diamond Certification'

The Protection Bureau announced this week that the Central Station Alarm Association has renewed its “Five Diamond Certification” for its monitoring center located in Exton, Pa.

To receive this prestigious honor, station operators had to achieve proficiency in the CSAA’s Online Operator Training Course, a comprehensive set of courses that cover nearly all phases of central station communications, according to a statement issued by the company.

Of the more than 2,700 central stations operating in the U.S., less than a hundred of them have achieved this certification.