Madison, Wisc., Goes Live with Verified Response Policy

Alarm ordinance went into effect on New Year's day, requires verification of intrusion incident

This way, dispatchers "can determine if a balloon was popped . . . or if people are walking around the store intending to rob it," Schultz said.

The police department allows this type of audio monitoring to serve as verification because Sonitrol dispatchers have previously determined whether or not the alarm was real, Hanson said.

Copyright (c) 2007, The Wisconsin State Journal Distributed by McClatchy-Tribune Business News.