Confusion Rises over Door-to-Door Sales of Home Security Monitoring

Nov. 18, 2004
Requests for voided checks, SSNs for credit checks sparked community alarm over legitimate home security monitoring sales

EDWARDSVILLE, Penn. - Police on Monday released additional information regarding a complaint about Safe Home Security of Connecticut.

Last week, police issued a press release stating they were searching for a man who identified himself as an employee of Safe Home Security and asked two residents for their Social Security and bank account numbers during a door-to-door sales pitch.

Then, police said, a customer service representative told authorities the company was not making door-to-door sales in the area.

Now, police say they have learned the company is soliciting borough residents through door-to-door sales.

On Monday company president David Roman acknowledged the company does ask for various information from potential customers, including Social Security numbers.

He said a company customer service representative gave incorrect information to police.

Roman said the company provides home security equipment in exchange for a monthly monitoring fee.

Ed Morgan, a Safe Home Security dealer, acknowledged Wednesday he was the person soliciting residents in Edwardsville. After residents express interest in using the system he asks for a Social Security number to do a credit check to make sure the potential customer can pay the monthly monitoring fee.

He said does ask for a voided check from customers interested in having their payments taken directly from their checking account.

Police said the company did not have a permit when it began soliciting in the borough, but the situation has since been rectified.