ASIS 2006: New Products and Announcements
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New Service from ADT Helps Retailers with Secure After-Hours Store Deliveries
ADT monitors unattended deliveries through integrated access control, videoThe Latest from SIW
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BOCA RATON, Fla. – Sept. 25, 2006 – ADT Security Services Inc., a unit of Tyco Fire & Security, today introduced Unattended Delivery, a video-based service that provides a secure way for retailers to deliver goods after hours, reducing store delivery costs.
Utilizing an integrated access control and video monitoring system, ADT can remotely monitor the delivery of goods enabling retailers to schedule merchandise shipments during off hours and without the need for an employee to be present.
Rex Gillette, vice president of ADT Retail, said night deliveries can produce significant cost savings for retailers by allowing more deliveries with fewer drivers, freeing up employees to focus more on customer service and less on supervising deliveries and increasing sales as new merchandise can be stocked earlier.
"Every minute merchandise is not on the floor is lost revenue," Gillette said. "Early tests of the service with fast food and specialty retailers show a 60 percent decrease in delivery times. By leveraging existing video surveillance systems, we have found a way for retailers to realize the cost benefits of after-hour deliveries without compromising security,"
ADT's Unattended Delivery service consists of an integrated mix of technologies including access control, video surveillance, remote monitoring, intrusion detection and two-way voice to monitor after-hour deliveries.
With the service, delivery drivers are issued access control badges, which grant limited access to a retail establishment after hours. The access control system triggers a deliver notification to ADT's National Account Monitoring Center, where a specially trained monitoring professional can remotely monitor and record activities via video surveillance cameras installed in the store. Two-way voice capabilities allow the monitoring team to communicate with the delivery driver, if needed.
The access control component of the system runs on the ADT Select Entry Platform, a secure Web-based service through which security personnel can activate or disable access control badges in minutes remotely from a corporate or regional headquarters.
