ISP group to host webinar

Irving, Texas, Aug. 17, 2011 — The Installation & Service Professionals (ISP) sponsored by the Electronic Security Association (ESA) has scheduled a webinar for Wednesday, Sept. 14 at 2 p.m. CDT to discuss the results of a research survey conducted earlier this year.

This survey reveals relevant information about standard installation and service practices of ESA member companies and helps identify areas that are most important to ESA members in everyday business.
The survey also benchmarks ESA companies against peer companies in areas such as skills assessment, training, technician certification, productivity, labor management and information system solutions for the installation and service disciplines.

ISP is the first group of its kind and has been developed to increase the knowledge, skills and professionalism of individuals charged with specific business duties within security integration companies.

Led by Mark Grossman, Vice President, Branch Operations, ASG Security, Beltsville, Md. (chair); and Trevor Block, Vice President of Field Operations, Guardian Protection Services, Warrendale, Pa. (vice chair), the ESA ISP serve system design, installation and service staff of security integration companies, including vice presidents, directors and managers of installation and service and other leaders.

Applications for engineering and tech support staff of ESA associate member companies are also welcome to lend their expertise and advice to channel partners.

"I’m excited to be teaming up with Trevor Block to spearhead the development of this valuable new ESA institution for installation and service managers and leaders," said ISP Chair, Mark Grossman. "We’re hoping to deliver important benchmarking information to ISP members as well as provide useful ideas on how to manage and develop the technical workforce and effectively deploy new IT tools in the operations."

To register for the ISP webinar, go to Membership in ISP is free for employees of ESA member companies. For more information, contact Jaclyn Sion at or call (888) 447-1689.