Naperville, IL - (June 8, 2011) - Stanley Convergent Security Solutions, Inc. (Stanley CSS) has announced three new appointments within its National Accounts team including; Christopher BenVau, Senior Vice President of National Accounts; Ray Radis, Vice President of National Accounts for the Western United States; and, Patrick Mulhern, Vice President National Accounts - Eastern United States.
A security expert, with 19 years in the security industry, BenVau joined Stanley CSS in 2006 as the National Account Vice President for the West Region. In 2007, BenVau was promoted to Vice President National Accounts for the U.S. Under BenVau's leadership, the National Account Program for Stanley CSS doubled in sales over the four year period and now accounts for more than 50 percent of the Stanley CSS North American business.
"Chris brings a rich and diverse background in customer partnerships, account management, customer operations and industry experience to his expanded role," states Tony Byerly, President, Stanley CSS North America & United Kingdom Direct. "He has established and maintained high performance standards and processes for our team that has helped us achieve record high customer satisfaction ratings and keeps us in a leadership position within the highly competitive national account space."
In his new role, BenVau will lead the Stanley CSS North American National Accounts sales program consisting of Stanley associates in Core National Account Sales, Enterprise Solutions, Government Program, Corrections, National Account Applications Engineering and National Account Customer Relations, Business Development & Administration.
BenVau earned a Bachelor of Arts degree in 1991 from the University of California, San Diego. He lives in Naperville, Illinois with his family and works in the Stanley CSS Field Headquarters in Naperville.
A top security professional, with over 29 years of security expertise, Radis is a proven leader in account management, strategic customer partnerships and business development. Prior to working at Stanley CSS he held key sales positions at other security companies including Regional Director of Sales and Senior National Account Manager. Since joining Stanley CSS in 2008, Radis has experienced consistently strong success. As an Area Vice President he led his regional national account team to two consecutive years of No. 1 status in business results and customer satisfaction metrics for Stanley CSS's National Account Program.
"Ray has been a great asset to Stanley CSS over the years, especially making dramatic improvements in business volume and customer satisfaction in his region," states Christopher BenVau, Senior Vice President National Accounts. "We look forward to his continued and expanded contributions to the company."
In his new position, Radis will focus on maintaining Stanley's leadership position in the National Account market for customer satisfaction, account management and operational delivery to increase market share for Stanley CSS.
Radis received his degree from the University of Illinois, Chicago and is a certified Six Sigma Black Belt. He resides in Inverness, Illinois with his wife and works at the Stanley CSS Field Headquarters in Naperville, Illinois
Mulhern's career in the security industry spans three decades with roles in all functions of security operations including sales, monitoring, operations and executive leadership, giving him an unprecedented insight of experience and expertise in customer satisfaction, process improvement and business partnership development. A consistent top performer every year
in all roles held; in 2010, Mulhern led his Midwest Area team to exceed performance objectives, sweeping three top performance metrics for sales production and business development.
"Pat brings years of proven leadership and a competitive spirit to the East Region," states Christopher BenVau, Senior Vice President National Accounts. "His passion and enthusiasm for customer satisfaction is contagious and we are confident that both customers and Stanley associates will benefit from Pat's leadership."
In his new position, Mulhern will focus on advancing Stanley's exceptional reputation as the industry leader in providing an outstanding customer experience through solid customer partnerships, business transparency and operational excellence.
Mulhern resides in Calumet Township, Indiana with his family and works at the Stanley CSS Field Headquarters in Naperville, Illinois.