Telekom Malaysia deploys IP video system

Introduction

Telekom Malaysia is the No. 1 provider of information communication technologies in Malaysia. Their strength not only lies in their products and services, but also in various aspects of the industry including research and development as well as value added innovations.

With its business continually expanding, Telekom Malaysia has invested in a few subsidiary companies like VADS Berhad (VADS), which is one of Malaysia’s leading Managed ICT service providers; Multimedia University (MMU), a tertiary education institution, The Yellow Pages group business directory company, and others.

Challenges

Telekom Malaysia’s business and personnel has mushroomed in recent years to about 30,000 employees located in several office buildings, and TM continues to expand its office facilities in downtown Kuala Lumpur. In 2010, Malaysia Telekom decided to upgrade facility security and deploy a new video surveillance system that would bring high scalability and integrated monitoring features to on-site security personnel. Based on the thousands of employees located throughout the offices in Kuala Lumpur and taking into consideration its already existing network structure, Malaysia Telekom's IT Manager decided a network-based surveillance solution with high integration flexibility and centralized management would best suit the company’s needs. Implementation of this type of solution would simplify cable runs and eliminate reliance on CCTV type cameras, which usually have lower resolution and are more costly than modern IP cameras – and ultimately reduce costs while delivering superior video surveillance.

Solution

After consideration from various brands, the environmental conditions and specifications of this project, Telekom Malaysia narrowed its selection of 322 IP camera models from 3 reliable brands, including ACTi, Sony, MOBOTIX and a few existing analog cameras. To record the video surveillance, TM selected the standalone QNAP VioStor VS-8040U-RP NVR for its compatibility with cameras, six easy steps to set up and connect, along with the configuration that allows each camera to be supported by the VioStor’s eight 2TB hard drives with RAID 5 redundancy, guaranteeing reliable video surveillance to protect TM’s staff and facilities.

The Sony SNC-RS86 outdoor speed domes supported by QNAP VioStor NVR are mainly used to monitor the building’s exterior surroundings, such the parking lot, opposite street and courtyard. The SNC-RS46 indoor speed dome is primarily used for the main lobby entrance and emergency exits as it supports a number of PTZ and audio features that allow real-time warning and help calls from some of the building corners. The MOBOTIX Q24-SEC-D11 has a unique 360-degree Panorama, suitable for the filing rooms, indoor parking garages, and general office areas. It covers a wide range of surveillance, eliminating the need for any additional IP cameras, saving additional cost.

Another noteworthy feature is the advanced event management features built into the VioStor NVR. The initial configuration of motion detection, alarm input, connection failure, and recording failure can all be set for after-work hours. If any irregularity is detected, an alarm notification can be sent to Telekom Tower's security office. The guarding staff can then make the necessary protective measures accordingly. In terms of storage, each VS-8040U-RP can be linked with up to 40 IP cameras. With up to 16GB of highly reliable storage mated with H.264 video compression to save hard drive space, TM security personnel can reliably record and monitor all IP cameras installed around the facilities with ease.

Customer Feedback

“This type of Cross-Building Surveillance Solution requires QNAP NVR’s decentralized data saving, remote access and centralized management ability. The QNAP NVR has decreased bandwidth resources and has successfully adapted to the local network infrastructure anywhere inside the building,” said Syahrul, the technical assistant personal at VADS. He later adds “ To manage over 250 cameras from different brands and original DVRs in the building of Telecom Malaysia is a stress out and tough work, we have been running up and down everyday just to make sure all the system are functioning well. To solve this problem, we have found James Booi, the general manager from SEMBOYAN TELITI Sdn Bhd that introduced us the QNAP NVR solution. This solution put all the different brands of cameras on a single platform and provided powerful back-end managing ability, now the impossible have become possible.”

To learn more about Jabatan Telekom Malaysia, please visit their website www.tm.com.my. To learn more about QNAP VioStor NVR surveillance systems, please visit www.qnap.com


 

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