Panasonic retail solution gives Ohio grocer business advantages

Troyer Country Market adds integrated POS and security systems for improved productivity and customer focus


Phase one of the project, which included provisioning the network and completing the installation of the video surveillance and POS system in the store, was completed by Genesis POS within budget and on time. Phase two will include installation of the video surveillance system in the warehouse/manufacturing facility and integrating it with the store’s system. The head end of the system is located in the store office and from a PC, iPad or even his mobile phone, John can view crisp quality streaming video from any of the cameras. He can also view any POS transaction complete with video, including time, date and specific cash terminal. And because the POS system is tied into the inventory control system, John has a more accurate picture of what items are moving and when to order more. The digital signage displays facing the customers upon checkout are also used to upsell customers in addition to promoting slow moving items, specials, seasonal announcements, greetings, etc.

"There are so many things about this system that I like," said John. "It is tailored to our needs rather than being a cookie-cutter, one-size-fits-all solution. The equipment is easy to use and the staff was up to speed very quickly. We are moving customers much faster through the check out and there is improved management control of the store."

"Business automation is the key to growth in today’s ultra-competitive food marketing industry," said Kamal Boiri, Senior Manager, Security and Loss Prevention Products, Panasonic System Networks Company. "Panasonic understands the challenges that businesses face and we work to meet our customers’ expectations with end to end cutting edge solutions. Our Retail Solutions, including business communications, security and loss prevention and retail management, can help boost productivity through reliability, flexibility to adapt to tomorrow’s growth and a fair, affordable price."

Panasonic’s feature-rich Retail Solutions are designed for stores of all sizes, providing the tools for owners and operators to improve productivity and keep an eye on their business from any location. A Retail Solutions package is scalable and fully customizable, offering a comprehensive POS solution with an innovative, integrated video surveillance system. The solution includes POS terminals, network cameras and displays, video recording technology powered by Quadrox WebCCTV and state of the art POS software developed with market leader Aloha Data Systems.

"The security cameras are so clear you can zoom in to take inventory from the office," said Troyer. "Panasonic has gone above and beyond to make sure we have the system that is right for our store. I believe Panasonic is going to be the leader and pave the way for grocers and specialty markets of the future with their state-of-the-art technology."

The system allows store owners and managers to use the POS application to search and retrieve key loss prevention metrics and easily access video recordings from transactions of interest – delivered directly to the POS application. Locations can also be monitored remotely via the Internet from anywhere in the world. Panasonic Retail Solutions also work with Panasonic’s advanced business telephone systems to deliver automation in addition to enhanced communications. Panasonic Retail Solutions is backed by a powerful coast-to-coast installation and support organization, delivering integrated POS solutions across a broad spectrum of retail applications.

For more information, contact Panasonic by calling toll free 1-877-PANAPOS (1-877-726-2767) or visiting www.panasonic.com/business/pos.