Honeywell doubles number of dealers using remote-managed access control

Managed services allow security dealers to simplify operations for 1,000 customer site while generating additional RMR


LOUISVILLE, Ky. March 3, 2010 – Honeywell (NYSE:HON) today announced that nearly 1,000 end-user sites — ranging from retail and restaurant locations to small-to-mid-size commercial and manufacturing facilities — are using the company’s remote-managed services to simplify security operations. In 2009, Honeywell doubled the number of security dealers using its remote-managed services, which allow security dealers and central monitoring stations to remotely manage access control systems and generate recurring monthly revenue (RMR).

“Customers across industries today are tasked to do more with less, and managed access control addresses this reality,” said John Smith, senior marketing manager, Honeywell. “Managed access control has emerged as a viable solution to maintaining facility security while reducing associated costs. In turn, we’re seeing a paradigm shift as dealers evolve from installers to service providers.”

Dealers can offer remote-managed access control as both a convenient alternative to customer-managed access control and as a value-added service. Powered by the company’s WIN-PAK® PRO Central Station, Honeywell’s remote managed access control can reduce overall expenses for end users by eliminating the need to install software and house servers at their facilities. End users also save time and money by not having to manage IT tasks including operating systems, software upgrades or computer compatibilities.

Additionally, dealers can offer end users a wider variety of remote management services, including access control alarm and event notification and reporting, live door control, and badge management. These services help increase recurring monthly revenue for dealers while freeing end users from the responsibility of managing an access control system.

“Managed access control is a way for us to do what we do best while removing the administrative burden on the end user,” said Kohler Brandon, sales manager of Minnesota-based dealer USA Security, which currently manages the remote access control setup for end users such as Haberman Machine in Oakdale, Minn.

Haberman, a provider of machining services, opted for managed access control after it was awarded tightly regulated government machining work. The work required increased security of the company’s facilities, including entrance door and shop floor area access for the six shifts that comprise the company’s round-the-clock operations. Now, instead of requiring a full-time staff member to manage access control, Haberman relies on USA Security to administer the system.

With managed access control, end users like Haberman are able to perform simple functions like running basic reports or adding and deleting access cards via Web access. Dealers manage the rest of the system’s capabilities, including cumbersome processes like administering card databases and issuing cards and photo ID badges, as well as creating detailed, customized reports, upgrading software, maintaining door time schedules and backing up customer databases.

“Prior to our access control installation, it was very difficult to constantly manage the coming and going of employees and vendors,” said Wayne Morris, general manager, Haberman Machine. “Now, instead of having areas unmonitored at certain times and doors open for potentially anyone to enter, we have a set of virtual ‘eyes’ constantly monitoring and regulating access to ensure the security of our facilities and safety of our employees.”

Honeywell will demonstrate remote managed access control at ISC West 2010 in Honeywell booth #14023. For more information, please visit

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