Businesses are hoping training and surveillance cameras also help reverse the trend.
Cumberland County Sheriff's Deputy Joe Schnupp recently told more than 100 pharmacy workers at the industry's annual state convention in Portland to cooperate with robbers and try to absorb all the details they can to help investigators put together a case.
"Years ago we did this training for banks," Schnupp said. "We updated it and included new laws and training and brought it forward for pharmacies."
New state regulations require all Maine pharmacies to install digital surveillance cameras by 2010, but some pharmacies are moving ahead now. And Diller is happy to advertise the new defenses.
"Let those jerks out there know they can't get away with it," he said.
Staff Writer David Hench can be contacted at 791-6327 or at: