Biometrics gain popularity in healthcare industry

Palm readers now being used to verify patient data


"Japanese banks use PalmSecure for verifying the ATM card owner at the point of transaction via an ATM machine," she said. Japanese ATM cards are typically "smart cards" embedded with a micro memory chip that can hold additional identification information. The card owner's PalmSecure vein template is stored in each smart card, she said, and the owner must provide the proper biometric information plus the PIN code to complete a card transaction.

The technology, which debuted in Japan in 2004, has begun catching on in the U.S., and Naito said similar systems could be used for self-service kiosks and terminals, to record work time and attendance, or to control physical access to secure areas. Beyond the system's high accuracy, she said, palm-based identification boasts the advantage of being more widely applicable than biometrics based on conventional comparisons such as fingerprints.

Although fingerprint recognition is more widely used for identifying people, Naito said fingerprint sensors often don't provide enough data points for critical verification decisions. (Typically, 12 to 18 data points are needed.)

"The sensor device typically requires direct contact of a finger and is dependent upon the surface condition of the skin," she said, meaning that dry or abraded skin can interfere with the system's reliability. Skin diseases such as psoriasis can also impede print recognition. And some people with genetic disorders are born without fingerprints at all, limiting the system's applicability among the general public.

Researchers generally agree that iris scanning generates the highest level of accuracy in biometrics, but Naito contends the technology is not well accepted because of its highly intrusive nature.

"People are uncomfortable exposing their eyes to some unfamiliar lights," she said, adding that the system can force people to change their normal behavior, such as wearing contact lenses or long bangs. The technology also can be cost prohibitive and challenging to install and operate, requiring frequent adjustments for the height and angle of different faces to obtain a good eye scan.

Security features Carolinas determined that the palm recognition technology's accuracy and security features offered the best option for its patient network, Burke said.

Because a computer algorithm immediately translates the image of palm veins into a number, the image cannot be stolen and reused, and patient privacy can be better safeguarded. In addition, database retrieval is faster because a number, not an image, is accessed, he said. Improved accuracy reduces that chance that patient records could be accidentally confused. Finally, patients place their hand a few inches above the device instead of actually touching it, eliminating the need for frequent cleanings and decreasing the potential for equipment damage.

"During our analysis and research, we also determined that other types of biometric identification either required touch (fingerprint), or were deemed too invasive by the general public (retinal scanning)," Burke said.

Naito stressed that because the PalmSecure system stores numbers instead of images, the vein pattern information would be incomprehensible to anyone who tapped into the system illegally. But perhaps one the best selling points of all, she said, is the algorithm's low "false acceptance ratio" of 0.00008 percent, meaning that it incorrectly matches a vein template less than once per million tries - an error rate that even the best human palm-reader would be hard-pressed to match.