Phoenix, in the heart of Arizona, enjoys an average of 312 days of sunshine per year, which is why the region is also often called the "Valley of the Sun". No wonder that Vee Quiva Casino is also seeing a bright future ahead of it, as one the most advanced and innovative video surveillance systems in the US is currently being installed there. German CCTV/IP specialist Dallmeier, whose know-how and experience has already been appreciated by more than 50 casinos worldwide, provided the necessary technology.
Vee Quiva Casino is located just a few miles outside of Downtown Phoenix. Its offering of 800 slot machines, an extensive Bingo facility as well as numerous poker and black jack tables invite guests to gamble and stay. Those who get an appetite from gambling can enjoy a meal at the recently opened Estrella Deli. Regular events and promotions ensure that boredom has no chance.
Vee Quiva Casino is one of three casinos owned and operated by the Gila River Indian Community, the largest indigenous community in the Phoenix metropolitan area. For many years, the security executives of the casino have been searching for a new video surveillance system â€“ the system previously used is meanwhile outdated.
Shawn Carlos, Surveillance Director for Gila River Gaming Enterprises, Inc., the parent company of Gila River Casinos: "We previously used an analog VHS system. Regularly exchanging the video tapes was just too much of an effort and we also were no longer satisfied with the quality of the recorded images. We have long been looking for an alternative solution â€“ with Dallmeier we finally found the right partner."
Visiting the Barona Casino
Initial personal contact between Dallmeier and the management of Vee Quiva Casino was made at the ISC West Las Vegas in March of 2007. The product display was compelling and shortly after both parties met again to visit the first real-time CCTV/IP system with digital matrix ever installed in the US at the Barona Valley Ranch Resort & Casino in San Diego. Since its commissioning in 2006, the system with more than 1,200 channels has been operating to the full satisfaction of the customer.
Vee Quiva Casino executives were also convinced by the technology. Communications Technician Darris Pedro: "The technology used by Dallmeier was simply outstanding and by far exceeded everything we had seen so far. However, in the end our decision for Dallmeier was based on three main points: failure safety, user-friendliness and the possibility to integrate existing systems."
Decision criterion 1: High failure safety
Like the Barona Valley Ranch Resort & Casino, Vee Quiva Casino also opted for the Dallmeier DIS-2/M, a modular recording and transmission system for mounting and operating in a 19'' module rack. Owing to its flexible structure the DIS-2/M is ideally suited for monitoring critical casino areas, where a high quality of recording and real-time transmission in compact fashion are essential (broadcast quality).
The DIS-2/M records directly onto the integrated storage and thus ensures a maximum availability even in the case of network problems or failures. Thereby Dallmeier guarantees the highest availability of its comprehensive solution because there is no single-point-of-failure. This in turn means that the failure of an individual component would not cause a breakdown of the whole system.