IRVINE, Calif., July 6, 2006 â€” Demonstrating continued commitment to the security market, Mitsubishi Digital Electronics America today announced it will now offer an industry leading five-year limited warranty for digital video recorders on select new models. Effective immediately, the new DX-TL4516U DVR Series, DX-TL5000U Series and DX-ZD5UE Series will now be supported by a five-year limited warranty as well as the five-year Express Replacement Assistance (ERA) program.
â€œWe are dedicated to providing our customers with worry-free use of our DVR products,â€ said Jeff Kiuchi, product specialist, Mitsubishi Digital Electronics America Security Products. â€œWe are confident in the technology behind our products and this new warranty standard of five years provides end users with the comfort of knowing we believe in the durability and reliability of our products.â€
Mitsubishi is also extending to five years its industry-renowned ERA program, which provides 24-hour replacement product in the event of specific system failure. â€œThe time-sensitive ERA program is crucial in many security applications,â€ said Kiuchi. â€œThis program takes the warranty one step further for standard models by guaranteeing the receipt of a replacement unit within one day of the claim â€“ a valuable tool for the customer.â€
The specific models covered by the five-year limited warranty program include the DX-TL4516U series from 250 gigabytes (GB) to one terabyte (TB), the DX-TL5000U series from 500 GB to two TB and the DX-ZD5UE from 500 GB to one TB.