Brick, NJ â€“ North American Video, a leading security systems integrator, has achieved recognition as a "Gold Certified," dealer in the NexWatch Service Certified Dealer Program, a part of Honeywell's integrated access control offerings. The announcement was made by North American Video President, Cynthia Freschi, from the company's headquarters in New Jersey.
"This program is all about quality and it's a winning strategy for everyone involved," said Freschi. "North American Video has established a strong reputation for support because of the emphasis we place on customer satisfaction. Achieving the status of a "Gold Certified" dealer offering NexWatch's premier line of access control systems is further testimony to our reputation for quality, technical proficiency and support."
As a Gold Service Certified Dealer, North American Video has proven to be proficient in servicing NexWatch systems by exceeding the rigorous service requirements established by the company. To assure that the "gold" standard is maintained, certification must be renewed annually and North American Video is subject to audits performed by NexWatch.
According to Freschi, North American Video's clients will especially benefit from their NexWatch certification because certified dealers receive quicker support responses, automatic problem escalation and focused technical support resources. "The added attention North American Video will receive as a "Gold Certified" NexWatch dealer works to the advantage of both companies, but will be most appreciated by our customers â€“ which is what this is all about," concluded Freschi.